100% Free 100-140 Practice Exam Questions and Answers

Stay Ahead with Latest 100-140 CCST Practice Test Questions 2026

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Total 174 Questions | Updated On: Sep 23, 2026

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Question 1

You are working from home over a weekend to resolve a backlog of employee help desk tickets. A user issue requires you to access their Windows 11 computer in the home office to check its settings. You have verified that the machine is available, but the user is not present. Which remote access application is best suited for this task?

A : Virtual Network Computing

B : Remote Assistance

C : Remote Desktop

D : Remote Management

Answer: C

Question 2

What is the first step to set up a new external display on a MacOS system?

A : Connect the external display to the Mac using the appropriate cable.

B : Open the Terminal application and enter a command to detect displays.

C : Access System Preferences > Security & Privacy and adjust settings for external displays.

Answer: A

Question 3

What is a key advantage of using TeamViewer for remote support tasks?

A : amViewer requires extensive setup and configuration before use.

B : amViewer does not support mobile devices for remote access.

C : amViewer provides end-to-end encryption for secure connections.

D : amViewer is primarily used for video conferencing only.

Answer: C

Question 4

What is the primary benefit of using technical forums for troubleshooting research?

A : ey provide immediate solutions to all problems.

B : ey allow users to connect directly with hardware manufacturers.

C : ey offer community-driven insights and diverse problem-solving approaches.

D : ey ensure that all information is verified and accurate.

Answer: C

Question 5

Which action must a service desk technician take to resolve a printer driver failure on a desktop PC?)

A : Disconnect and reconnect from the power source.

B : Boot the computer in safe mode.

C : Update the device driver software.

D : Place the desktop in locked/sleep mode.

Answer: C

Page: 1 / 35

Total 174 Questions | Updated On: Sep 23, 2026

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