Free Practice Avaya 33160X Exam Questions 2025

Stay ahead with 100% Free Avaya Workforce Engagement Support Certified 33160X Dumps Practice Questions

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Total 70 Questions | Updated On: Jun 06, 2025

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Question 1

To have voice recording with Avaya Contact Recorder Advanced (ACRA), which data source type does Avaya Workforce Engagement require?

A : Phone

B : CMS

C : Quality

D : Dialer

Answer: A

Question 2

You are analysing the IP Capture log for troubleshooting an integration recording issue. Which statement is

true about the information Included in this log?

A : It recorded management information.

B : It showed CTI statistics.

C : It showed CTI metadata association.

D : It received CTI events.

Answer: C

Question 3

When setting up voice recording,whichstatement describes the purpose of member groups?

A : It specifies the actual extensions in use in your system, and associates them with the data source

B : It maps employees to extensions and data sources

C : It enables the translation of recorded events from third-Paty systems

D : It creates groups of extensions for management purposes and defines the type of recording for your particularenvironment

Answer: D

Question 4

The Screen Capture module is installed on an employee desktop. To communicate with the recorder to track employee logging/logoff, which manages the Screen Capture program?

A : Screen capture

B : Capture service

C : Desktop resource

D : EIM

Answer: B

Question 5

Whichstatementdescribes a part of the Avaya Workforce Engagement server validation process?

A : All server validation information is maintained on a separate logging server

B : The SR validator attempts to fix any issues it finds

C : The SR validator compares the current installation and configuration to the requeriment file for that server

D : The server group and server type are automatically detected by the SR Validator

Answer: C

Page: 1 / 14

Total 70 Questions | Updated On: Jun 06, 2025

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