Free Cisco 500-442 Exam Practice Questions 2026

Stay ahead with 100% Free Administering Cisco Contact Center Enterprise 500-442 Practice Test Questions Dumps

Page: 1 / 25

Total 124 Questions | Updated On: Jul 14, 2026

Add To Cart

Question 1

Which statements about administrative scripts in the Cisco UCCE solution is true?

A : Administrative scripts can use an ICM gateway node

B : Administrative scripts can run more than one time per second.

C : Administrative scripts must be associated with a call type

D : Administrative scripts can use a DB Lookup node.

Answer: D

Question 2

How can the Extension Mobility feature be described?

A : As part of the configuration, the Device profile needs to be created in CCE and associate each Device Profile with the appropriate Agent.

B : As part of the configuration, both device profiles and phones need to be added to the pg user account.

C : The Cisco Unified CM feature that allows Agents to temporarily access their Cisco Unified IP Phoneconfiguration, such as line appearances, services, and speed dials, from other Unified IP Phones.

D : The Extension Mobility Cross Cluster works on phones that are located in the same Unified CM cluster.

Answer: C

Question 3

Which tool can be used to monitor Cisco Unified Communications Manager statistics?

A : Cisco Unified Contact Center Domain Manager

B : Real-Time Monitoring Tool

C : Operations Console

D : Performance Monitor

Answer: B

Question 4

Which option about the ICM heartbeat interval and maximum number of missed heartbeats allowed between duplexed sides over the private network is true?

A : 100 ms, 3 heartbeats

B : 400 ms, 3 heartbeats

C : 100 ms, 5 heartbeats

D : 400 ms, 5 heartbeats

Answer: C

Question 5

Which two components must a script be associated with to run? (Choose two.)

A : CED

B : Media Routing Domain

C : Skill Target

D : Call Type

E : Dialed Number

Answer: A,B

Page: 1 / 25

Total 124 Questions | Updated On: Jul 14, 2026

Add To Cart