Free Practice Cisco 500-442 Exam Questions 2026

Stay ahead with 100% Free Administering Cisco Contact Center Enterprise 500-442 Dumps Practice Questions

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Total 124 Questions | Updated On: Mar 05, 2026

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Question 1

Which two components must a script be associated with to run? (Choose two.)

A : CED

B : Media Routing Domain

C : Skill Target

D : Call Type

E : Dialed Number

Answer: A,B

Question 2

Which two actions are needed to enable VXML application detail reporting? (Choose two.)

A : Enable Report Data Exclusive Filtering.

B : Set user.vxml_detail_rpt_Serv to value 0.

C : Enable reporting for CVP VXML Server as well as VXML Application detail.

D : Deploy CVP reporting server then associate CVP Call Server to the CVP reporting server.

E : Set user.vxml_detail_rpt_Serv to value 1.

Answer: C,D

Question 3

Which two Cisco Unified ICM scripting nodes support dynamic setting? (Choose two.)

A : Percent Allocation

B : Skill Group

C : Precision Queue

D : Call Type

Answer: C,D

Question 4

Which option is needed is needed to “user.microapp.media_server=http://mediaserver value on ICM scripts prior to release of 10.x?

A : Mapping an IP address to hostname on Cisco UCCE

B : CVP to route calls to “mediaserver”

C : Mapping an IP address to hostname on VXML gateway

D : No default “mediaserver” in CVP configuration

Answer: C

Question 5

Which tool can be used to monitor Cisco Unified Communications Manager statistics?

A : Cisco Unified Contact Center Domain Manager

B : Real-Time Monitoring Tool

C : Operations Console

D : Performance Monitor

Answer: B

Page: 1 / 25

Total 124 Questions | Updated On: Mar 05, 2026

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