Free Practice Cisco 700-805 Exam Questions 2025

Stay ahead with 100% Free Cisco Renewals Manager 700-805 Dumps Practice Questions

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Total 280 Questions | Updated On: Feb 20, 2024

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Question 1

The CIO of a bank and their vendor have a significant disagreement over the value of the work that was delivered the past two years under the existing managed-services contract. The contract renewal process was delayed over three months, with considerable risk to both parties. Which best practice will help prevent this type of disagreement?

A : Engage a third-party mediator to develop contract goals and evaluate the objectives at regular intervals

B : Have the CSM define how value should be measured at the end of the contract period

C : Adopt a lifecycle approach with a proactive review of service performance against KPIs

D : Have the CIO define a clear IT strategy and implement the suggestions immediately

Answer: B

Question 2

Which Customer Success activity is critical from the supplier perspective?

A : ensuring the customer has a success plan and is achieving each milestone in a timely manner

B : listening carefully to the customer's feedback and taking actions so the company's solutions can be improved

C : driving full adoption of the company's technology across all supported solutions

D : identifying opportunities for sales expansion

Answer: A

Question 3

What is the value proposition of customer success for customers?

A : incremental rewards

B : business vision support

C : technical assistance prioritization

D : external publicity

Answer: B

Question 4

Which two outcomes drive the value of subscriptions for customers? (Choose two.)

A : Consulting services

B : continuous access to innovation

C : bundling of software and hardware

D : Access to the latest capabilities

E : freeware offers

Answer: B,D

Question 5

Refer to the exhibit.

Based on the stage and health reflected, what must be the first priority of the success plan?

A : Identify and document barriers that impact product C

B : Contact and collaborate with the individuals involved in the onboarding of product E

C : Design and propose a discount on product G

D : Offer and encourage the opportunity for the customer to participate in a success story for product F

Answer: A

Page: 1 / 56

Total 280 Questions | Updated On: Feb 20, 2024

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