100% Free Avaya 78201X Practice Test Questions

Question 1

The supervisor of the support hunt group needs to review the call recordings made for this group,but currently only has access to recorded calls for the supervisors own account.To allow reviewing of the support hunt group recordings, what needs to be done?

A : Using the Manager application, edit the User by enabling œReplay All Recordings and adding the support group to the œReplay Recordings For list on the User Portal tab.

B : Using the Manager application, edit the User by enabling œReplay All Recordings and add the support group to the œReplay Recordings For list on the Voice Recording tab.

C : Using the Manager application, edit the Support group by adding the user to the œReplay Recordings list on the Members tab.

D : Using the Manager application, edit the support group by enabling œReplay All Recordings and adding the user to the œReplay Recordings For list on the Voice Recording tab.

Answer: B

Question 2

When creating a Short Code that is to connect to a Start Point on the modules in Voicemail Pro, which short code feature can be used?

A : Voicemail Call Flow

B : Start Point Node

C : Voicemail On

D : Voicemail Collect

Answer: A

Question 3

When creating a Short Code that is to connect to a Start Point on the modules in Voicemail Pro, which short code feature can be used?

A : Voicemail Call Flow

B : Start Point Node

C : Voicemail On

D : Voicemail Collect

Answer: A

Question 4

When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites to ensure messaging capabilities?

A : Advanced Small Community Networking

B : IP500 IP Office Multi-Site Network

C : IP500 Voice Networking Channels

D : Preferred Edition – Messaging

Answer: D

Question 5