100% Free AB-100 Practice Exam Questions and Answers

A company has a Microsoft Foundry agent that summarizes customer feedback and recommends products to customers. The agent references data from multiple knowledge sources. Users report that the agent response time is slow. Telemetry data shows that the agent frequently reaches its token usage limit You need to recommend a solution to reduce token usage without degrading the quality of the generated responses. What should you recommend?

A company has a Microsoft Foundry agent that summarizes customer feedback and recommends products to customers. The agent references data from multiple knowledge sources. Users report that the agent response time is slow. Telemetry data shows that the agent frequently reaches its token usage limit You need to recommend a solution to reduce token usage without degrading the quality of the generated responses. What should you recommend?

A company has a Microsoft Dynamics 365 Sales environment that has Microsoft Copilot enabled. You need to customize Copilot by tailoring how opportunity summaries are generated or how they are presented to users. Solution: You configure Al Builder lead scoring models to influence opportunity summaries. Does this meet the goal?

A company uses a fine-tuned Microsoft Foundry model that requires frequent updates as new customer feedback becomes available. You need to design an application lifecycle management (ALM) process that meets the following requirements: Data changes must be tracked and versioned. The model must be retrained consistently by using approved training data. Which two actions should you include in the design? NOTE: Each correct selection is worth one point.

You need to recommend a solution to integrate a Microsoft Copilot agent with a Microsoft Dynamics 365 Contact Center chat channel. The agent must respond to customer questions and hand off the conversation to a live customer service representative when the customer requests an escalation. What should you recommend?