100% Free Salesforce AP-207 Practice Test Questions

Question 1

What is a best practice for data migration when setting up Salesforce Energy and Utilities Cloud?

A : Migrate all data at once without conducting any data analysis.

B : Ignore data mapping and structure during migration.

C : Perform data cleansing and validation before migrating data.

D : Skip data backup and recovery procedures.

Answer: C

Question 2

Which object in Salesforce Energy and Utilities Cloud is used to manage customer inquiries and complaints?

A : Contract

B : Case

C : Bill

D : Communication Log

Answer: B

Question 3

An administrator for an energy company recently built a new FlexCard that shows whether a customer isenrolled in autopay.How can the administrator put the new FlexCard in the Energy and Utilities Cloud Contact Center Console?

A : Edit the Lightning Record or App Builder and place the FlexCard LIC onto the page.

B : Create a VisualForce Page wrapper for the FlexCard and add it onte the page.

C : Create a Lightning Web Component wrapper for the FlexCard and add it onto the page.

D : Open the object ' s page layout and add the FlexCard LWC ante the layout.

Answer: A

Question 4

What is the purpose of the Energy Audit object in Salesforce Energy and Utilities Cloud?

A : To track panel installations.

B : To perform energy assessments and identify efficiency opportunities.

C : To track contractual agreements with customers.

D : To track billing information.