Free Practice Salesforce AP-209 Exam Questions 2026

Stay ahead with 100% Free Advanced Field Service Accredited Professional AP-209 Dumps Practice Questions

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Total 301 Questions | Updated On: May 24, 2026

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Question 1

What happens to the child appointment records of a Work Order or Work Orders Line Item if the parent record gets deleted?

A : They get re-assigned

B : They get deleted too

C : The Work Order Line Item will become a Work Order.

Answer: B

Question 2

Can the Street Level Routing Cache be deleted?

A : Yes, it is a good practice to do so every 30 days.

B : No

C : Yes but it is not recommended.

Answer: C

Question 3

Universal Containers' dispatchers would like to alert technicians when emergency appointments are scheduled and dispatched to them. Which two configurations should be recommended by the consultant to achieve this?

A : reate a Process Builder that checks the 'In Jeopardy' field when a Service Appointment is dispatched and flagged as 'Emergency'

B : Configure Custom Notifications for Field Service Mobile

C : Configure 'In Jeopardy' alerts for Field Service

D : Create a flow that triggers a Custom Notification to the Assigned Resource when a Service Appointment is dispatched and flagged as an 'Emergency'

Answer: B,D

Question 4

After running a Global Optimization on an empty Gantt, the dispatcher at Green Energy Solutions noticed that one of the Service Appointments wasn't scheduled, although there seems to be enough white space on the Gantt for it to fit in. What should the dispatcher do to identify the root cause?

A : Manually drag the Service Appointment to a place on the white space and observe what rule violations are displayed.

B : Click on the 'Appointment Booking' action on the appointment from the appointments list to identify which candidates are displayed.

C : Remove the Service Objective with the highest weight from the Scheduling Policy.

D : Check the 'In-Day Optimization' checkbox on the Scheduling Policy used in the previous run, and re-run the optimization request.

Answer: A

Question 5

Are there pre-made standard work rules available in Field Service Lightning?

A : No

B : Yes

Answer: B

Page: 1 / 61

Total 301 Questions | Updated On: May 24, 2026

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