100% Free Advanced-Administrator Practice Exam Questions and Answers

Stay Ahead with Latest Advanced-Administrator Salesforce Certified Advanced Administrator Practice Test Questions 2026

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Total 222 Questions | Updated On: Sep 04, 2026

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Question 1

A support team uses Salesforce to manage cases from customers across multiple channels. They want to make sure that the most important cases are routed to the most experienced agents.

Which feature in Salesforce can help them achieve this?

A : Entitlements

B : Case Escalation Rules

C : Case Assignment Rules

D : Omni-Channel Routing

Answer: D

Question 2

The administrator at Universal Containers does a soft launch of the Salesforce Authenticator app

and allows users to optionally use it to log in. The administrator would now like to look at how

many users have successfully used it since it was rolled out.

What are two ways the administrator can get this information?

Choose 2 answers

A : Run a session setting report, specifying login methods by user.

B : Open the Login Access Policies in Setup which shows how many users are using MFA.

C : Create a new view in Identity Verification History, specifying Method.

D : The order of flow execution is unpredictabl

Answer: D

Question 3

A company wants to enhance the user interface for their sales team by adding custom components to their Salesforce applications. They want to ensure that the custom components are easily accessible and organized in a logical way.

What is the appropriate solution for this scenario?

A : Use the Lightning App Builder to create a custom app for the sales team with the desired custom components

B : Use the Lightning App Builder to create a custom page with the desired custom components and add it to the existing Sales app

C : Use the AppExchange to install a third-party app that includes the desired custom components and integrate it with the existing Sales app

D : Use the AppExchange to install a third-party app that includes the desired custom components and create a custom app for the sales team

Answer: B

Question 4

Universal Containers has made several changes to the custom objects and workflow rules in their development sandbox. They want to move these changes to the production environment.

Which of the following components can be included in a change set to ensure a successful deployment?

A : Apex classes and triggers

B : Standard objects and their custom fields

C : Report types and reports

D : Data, such as records and attachments

Answer: A

Question 5

Your organization has recently implemented Salesforce and has a mix of internal and external users. As a Salesforce Certified Advanced Administrator, you need to ensure that external users are authenticated using an external identity provider, while internal users continue to use the Salesforce authentication.

Which approach should you take?

A : Implement Single Sign-On (SSO) for both internal and external users

B : Implement Single Sign-On (SSO) for external users only

C : Implement Two-Factor Authentication (2FA) for external users only

D : Implement Delegated Authentication for external users only

Answer: B

Page: 1 / 45

Total 222 Questions | Updated On: Sep 04, 2026

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