Free Practice Exin BCS-Practitioner-Certificate-in-Business-Analysis-Practice Exam Questions 2025

Maria, a business analyst at a mid-sized manufacturing company, is tasked with assessing the company’s current workflow against the aspirational future state they envision, which is more technologically advanced and efficient. During her assessment, she notices significant gaps in their use of technology which impacts overall productivity and employee satisfaction. Maria is now determined to align their current state more closely with this desired future state and is considering various analysis methods to effectively identify and bridge these gaps. Which method BEST describes the approach Maria should use to bridge these gaps?

A business analyst, Mark, is working on a project to reduce energy consumption across a corporate campus. He interviews facility managers and sustainability officers. If Mark identifies that facility managers have high interest but low power, and sustainability officers have both high power and high interest, how should he approach stakeholder management for these groups using the power/interest grid?

Jordan, a business analyst, is tasked with finding the root cause of a recent decline in customer satisfaction scores for the company's flagship product. He collects data from customer feedback forms, support ticket logs, and product usage analytics. Jordan carefully examines the data, identifies common patterns and complaints, and isolates a few key issues. He then validates his findings by cross-referencing them with historical data and industry benchmarks to pinpoint the main cause of the decline.Which type of thinking is Jordan applying to find the root cause of the decline in customer satisfaction scores?

The city of Greenfield is introducing a new public park in the downtown area to enhance urban living. The project stakeholders identified are:1. Urban Planning Department - Handles the design and implementation of city projects; pivotal in project execution.2. Downtown Businesses - May be affected by construction but will benefit from increased foot traffic once complete.3. State Government - Provides partial funding and regulatory oversight but is not involved in daily operations.What is the most appropriate stakeholder management strategy?

A business analyst, Mark, is working on a project to reduce energy consumption across a corporate campus. He interviews facility managers and sustainability officers. If Mark identifies that facility managers have high interest but low power, and sustainability officers have both high power and high interest, how should he approach stakeholder management for these groups using the power/interest grid?