Free Practice Salesforce Business-Analyst Exam Questions 2025

Stay ahead with 100% Free Salesforce Certified Business Analyst (WI25) Business-Analyst Dumps Practice Questions

Page: 1 / 63

Total 313 Questions | Updated On: Dec 27, 2024

Add To Cart

Question 1

In what phase of the four application lifecycle milestones does the use of declarative and programmatic tools to create the app belong?

A : Plan

B : Test

C : Build

D : Deploy

Answer: C

Question 2

Northern Trail Outfitters (NTO) is a rapidly growing company that needs to hire a business analyst (BA) to help revamp its sales and support processes. The stakeholder at NTO wants to understand the top skills of a BA and has asked a consultant for more information. Which BA skills should the consultant recommend to NTO?

A : Requirements writing, communication, creativity, problem-solving, synthesis, project management

B : Team leadership, communication, personas, change management, synthesis, legal and compliance issues

C : Information discovery, analysis, synthesis, communication, collaboration, documentation

Answer: C

Question 3

A business analyst (BA) at Universal Containers had a meeting with sales and service reps to gather requirements around contact management for a new Salesforce implementation. A sales rep wants a place to capture the names of the contact's spouse and children to help build the relationship. The BA writes the following user story.

'As a user, I need to be able to record a contact's title and role as separate data points so I know who to address for various needs of the account.''

Who should be listed as the persona?

A : Sales rep

B : Contact

C : Service rep

Answer: A

Question 4

A business analyst (BA) at Universal Containers has been assigned to a Salesforce project that will have an impact on more than 5,000 office locations across the globe. The BA needs to identify the people who can describe the business problem and provide detailed requirements. Which document should the BA use?

A : RACI chart

B : User stories

C : Stakeholder analysis

Answer: C

Question 5

Universal Containers wants the ability to fill out a survey based on customer feedback. The team is unable to visualize a possible solution in order to confirm the requirements. Which elicitation technique should the business analyst use to help the team meet its goal?

A : Prototyping

B : Brainstorming

C : Observation

Answer: A

Page: 1 / 63

Total 313 Questions | Updated On: Dec 27, 2024

Add To Cart