Free Practice ServiceNow CIS-SAM Exam Questions 2025

Stay ahead with 100% Free Certified Implementation Specialist - Software Asset Management Professional CIS-SAM Dumps Practice Questions

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Total 160 Questions | Updated On: Apr 24, 2025

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Question 1

When a Software Installation record is created, ServiceNow attempts to match the installation to a:

A : Software Entitlement

B : Software Model

C : Software Discovery Model

D : Application Model

Answer: C

Question 2

Within Software Asset Management there are many key terms to understand, what is the best definition for Normalization?

A : One or more use rights assigned to a specific device or user

B : Classification of the acquired software

C : The process of standardizing discovered software installation to defined norms

D : The process of producing a compliance position by comparing the number of software rights acquired against the normalized software inventory

E : Software license details that define use rights

Answer: C

Question 3

A user is notified their software install has been flagged for reclamation. The user declines approval.

What is the next step in the workflow?

A : Nothing happens.

B : The user's manager must approve or decline the reclamation.

C : The reclamation candidate is removed from the candidate list.

D : The software is reclaimed since it was not in use.

Answer: B

Question 4

In addition to creating a new purchase order for software licenses, additional remediation options are available in Software Model results to: (Choose two.)

A : Remove Unallocated Installs

B : Remove Duplicate Allocations

C : Remove Unlicensed Installs

D : Remove Blacklisted Installs

Answer: B,C

Question 5

You have a contract that is getting ready to expire. What options do you have for handling this contract and remaining compliant? (Choose three.)

A : Reject

B : Extend

C : Cancel

D : Activate

E : Delete

F : Renew

Answer: A,C,D

Page: 1 / 32

Total 160 Questions | Updated On: Apr 24, 2025

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