100% Free CIS-SAM Practice Exam Questions and Answers

Stay Ahead with Latest CIS-SAM Certified Implementation Specialist Practice Test Questions 2026

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Total 160 Questions | Updated On: Oct 26, 2026

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Question 1

When a Software Installation record is created, ServiceNow attempts to match the installation to a:

A : Software Entitlement

B : Software Model

C : Software Discovery Model

D : Application Model

Answer: C

Question 2

In order to write to the reconciliation results, a user would need the following role in ServiceNow: sam_reconcile_user

A : True

B : False

Answer: B

Question 3

Within Software Asset Management there are many key terms to understand, what is the best definition for Normalization?

A : One or more use rights assigned to a specific device or user

B : Classification of the acquired software

C : The process of standardizing discovered software installation to defined norms

D : The process of producing a compliance position by comparing the number of software rights acquired against the normalized software inventory

E : Software license details that define use rights

Answer: C

Question 4

Which related list is NOT available from the software model on the License Workbench?

A : Unlicensed Subscriptions

B : Unlicensed Software Products

C : Rernediation Options

D : License Metric Results

Answer: B

Question 5

An allocation is automatically created in which of the following scenarios? (Choose two.)

A : After receiving the rights for software from a purchase order

B : After a Create allocation remediation option has been taken

C : After reconciliation runs and identifies that rights are ‘Not allocated in use’

D : When a software installation is discovered

E : After successfully sourcing a request via an existing entitlement

Answer: A,C

Page: 1 / 32

Total 160 Questions | Updated On: Oct 26, 2026

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