100% Free IIBA CPOA Practice Test Questions

Question 1

A measure feature within the product is used most often is called?

A : Customer Effort Score (CES)

B : Retention/Churn

C : Feature Usage Rate

D : Net Promoter Score (NPS)

Answer: C

Question 2

The act of targeting a product to the right market to meet the needs of a targeted customer or business is referred to as conducting

A : Market Focused Product

B : Minimum Viable Product

C : Product-Market Fit

D : Product Market Alignment

Answer: C

Question 3

Kelly is creating a fact based, time series representation of activities required to deliver a software solution that is expected to be deployed to customers with the next three month. Which technique is Kelly using?

A : Story Modelling

B : Value Proposition Canvas

C : Spike

D : Value Stream Mapping

Answer: B

Question 4

Which of the following techniques will best help a product owner align a solution to customerâ€™s need and defines the type of customers that will interact with the solution thus making their needs feel real to people that will design and build the solution?

A : Personas

B : Organizational Map

C : Stakeholders need

D : Product plan

Answer: A

Question 5