100% Free CRT-101 Practice Exam Questions and Answers

Stay Ahead with Latest CRT-101 Salesforce Certified Administrator Practice Test Questions 2026

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Total 150 Questions | Updated On: Oct 25, 2026

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Question 1

Which Security feature is used to set Login Hours for Users?

(Select 1)

A : Company Information

B : Profile

C : Permission Set Groups

D : Permission Set

Answer: B

Question 2

The Universal Containers sales team wants a visual way to manage their opportunity pipeline that allows them to see all deals at once, track progress through sales stages, and quickly move opportunities forward. Which feature should a Platform Administrator recommend to meet these requirements?

A : Set up opportunity reports with chart components and stage-based grouping.

B : Create a custom dashboard with opportunity pipeline charts and stage metrics.

C : Use the Kanban view for opportunities with card fields and drag-and-drop functionality.

D : Configure opportunity list views with custom filters and summary fields.

Answer: C

Question 3

The administrator has created new users for ten new employees at Northern Trail Outfitters.

Why are these users unable to access the account object in the Salesforce or?

A : Users' profile requires a sharing rule for Accounts.

B : Users' profile requires permission to the Account object.

C : Users' roles are low on the role hierarchy.

D : Organization-wide defaults are set to private.

Answer: B

Question 4

Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned cases that have been open for more than 2 hours to an urgent Case queue and alert the support manager. Which feature should a Platform Administrator configure to meet this requirement?

A : Case Scheduled Reports

B : Case Dashboard Refreshes

C : Case Escalation Rules

D : Case Assignment Rules

Answer: C

Question 5

A Platform Administrator has been asked to change the data type of an auto number to a text field. What should the administrator be aware of before changing the field?99

A : Existing field values will remain unchanged.

B : Changing Auto Number field to Text is prevented.

C : Existing field values will be deleted.

D : Existing field values will be converted.

Answer: A

Page: 1 / 30

Total 150 Questions | Updated On: Oct 25, 2026

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