100% Free CRT-211 Practice Exam Questions (2026)

Stay Ahead with Updated Certification Preparation for Advanced Administrator (WI25) CRT-211 Practice Tests & Verified Answers

Salesforce CRT-211 Dumps & Practice Questions 2026

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Total 222 Questions | Updated On: Jul 28, 2026

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Question 1

Which three fields should be used as filter criteria? Choose 3 answers

A : A phone field that provides the full phone number of the seller.

B : A multi-select picklist field that designates features of the listing.

C : A number field that designates the square footage of the listing

D : A formula field that calculates a price for the listing.

E : A picklist field that designates the county of the listing.

Answer: A,C,D

Question 2

A support agent needs to review a customer’s past interactions with the company.

Which feature of Salesforce allows the agent to see all previous cases, emails, and chat interactions with the customer in a single view?

A : Service Console

B : Case Feed

C : Live Agent

D : Omni-Channel

Answer: B

Question 3

Your organization has recently implemented Salesforce and has a mix of internal and external users. As a Salesforce Certified Advanced Administrator, you need to ensure that external users are authenticated using an external identity provider, while internal users continue to use the Salesforce authentication.

Which approach should you take?

A : Implement Single Sign-On (SSO) for both internal and external users

B : Implement Single Sign-On (SSO) for external users only

C : Implement Two-Factor Authentication (2FA) for external users only

D : Implement Delegated Authentication for external users only

Answer: B

Question 4

When creating or modifying dashboard components, which of the following options is available to specify the data to be included in the component?

A : Filters

B : Grouping

C : Sorting

D : Formatting

Answer: A

Question 5

A Salesforce Advanced Administrator is asked to create a new custom object and establish relationships with three existing objects in a complex data model. They need to ensure that the new object is related to the existing objects in the most efficient way possible.

What should the administrator consider when using Schema Builder to create the relationships?

A : Create Lookup relationships for all related objects

B : Create Master-Detail relationships for all related objects

C : Create a combination of Lookup and Master-Detail relationships based on the business requirements

D : Use External Lookup relationships for all related objects

Answer: C

Page: 1 / 45

Total 222 Questions | Updated On: Jul 28, 2026

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