Free Practice Salesforce CRT-211 Exam Questions 2025

Stay ahead with 100% Free Certification Preparation for Advanced Administrator (WI25) CRT-211 Dumps Practice Questions

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Total 628 Questions | Updated On: Jan 27, 2025

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Question 1

AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to

remove the primary Account from a Contact but is unable to do so. The administrator has already

updated the page layout to no longer require an Account.

What could be the issue?

A : Private Contacts need to be enabled in Setup.

B : A primary Account relationship is required on a Contact regardless of the page layout settings.

C : The Contact has indirect relationships to other Accounts.

D : The Account Contact relationship record needs to be deleted first in order to disassociate the Contact from the Account.

Answer: B

Question 2

An administrator created and activated several record-triggered flows that are configured to run before the record is saved on the same object.

What should the administrator consider about the order of execution for flows?

A : The flow type will determine the order of execution.

B : The last created date of the flow will determine the order.

C : The order of flow execution is unpredictable.

D : The flows will execute in alphabetical order based on their names.

Answer: C

Question 3

A Salesforce Administrator needs to move custom fields and validation rules from a sandbox to a production org.

Which option is the best method to do this?

A : Deploy from Sandbox

B : Force.com IDE

C : Change Sets

D : Metadata API

Answer: C

Question 4

When creating or modifying dashboard components, which of the following options is available to change the way data is presented in the component?

A : Grouping

B : Sorting

C : Formatting

D : Filters

Answer: C

Question 5

Cloud kicks has received feedback that customers are frustrated with the amount of time it takes to reach a support agent by area of expertise according to product information after a new case has been submitted.

Which feature should administrator configure in order to improve the case management process?

A : Omni-Channel

B : Escalation Rules

C : Macros

D : Knowledge Component

Answer: A

Page: 1 / 126

Total 628 Questions | Updated On: Jan 27, 2025

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