100% Free Salesforce CRT-251 Practice Test Questions

Question 1

The Contact Us form on the Cloud Kicks website creates leads that sales reps need to contact in a timely manner. The VP of sales wants to know when the lead status is still new a day after thelead was created. Sales reps want a simple way to contact these leads. Which action should the consultant take to meet the requirements?

A : Create a Lead list view filtered for "Lead created date not equal to TODAY” and "Status equals new".

B : Create a Lead escalation rule with criteria “Lead created date not equal to TODAY" and "Status not equal to new”.

C : Create a dynamic report with a filter where “Lead created date is equal to TODAY" and “Status equals new",

Answer: A

Question 2

Universal Containers has been using Sales Cloud for the last 5 years to manage leads, accounts, contacts, and opportunities. The SVP of sales recently attended a conference and learned about Sales Cloud Einstein features. The SVP is very interested in Einstein Lead Scoring and Einstein Deal Insights. The SVP hired a consultant to create an implementation immediately. Which step should the consultant take first?

A : Run the Einstein Readiness Assessor in a sandbox.

B : Enable Einstein Activity Capture In a developer org.

C : Enable both Einstein features In production.

Answer: A

Question 3

Universal Containers has been using Sales Cloud for the last 5 years to manage leads, accounts, contacts, and opportunities. The SVP of sales recently attended a conference and learned about Sales Cloud Einstein features. The SVP is very interested in Einstein Lead Scoring and Einstein Deal Insights. The SVP hired a consultant to create an implementation immediately. Which step should the consultant take first?

A : Run the Einstein Readiness Assessor in a sandbox.

B : Enable Einstein Activity Capture In a developer org.

C : Enable both Einstein features In production.

Answer: A

Question 4

Cloud Kicks has recently hired a new inside sales team. Management wants to ensure that steps in the sales process are clear and adhered to by the team. Each step must have clear guidelines, support materials, and coaching tips. What should the consultant recommend to support the new sales team and management?

A : Create Validation Rules on the Opportunity Stage field.

B : Create a flow paired to each of the Opportunity stages.

C : Create a Path on the Opportunity object.

Answer: C

Question 5

Cloud Kicks sales reps want to see all of their current opportunities, and the full details, with a minimal amount of navigation or dicks to cycle through them.

Which functionality should the consultant recommend?

A : Construct a new Sales Console app including opportunities.

B : Create a 'My Opportunities' report and open each opportunity in a new browser tab.

C : Create a 'My Team Opportunities' report and open each opportunity in a new browser tab.

D : From the 'My Opportunities' list view, select the Split View option.

Answer: D

Free Practice Salesforce CRT-251 Exam Questions 2025