Free Practice ServiceNow CSA Exam Questions 2025

Stay ahead with 100% Free ServiceNow Certified System Administrator CSA Dumps Practice Questions

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Total 606 Questions | Updated On: Apr 23, 2025

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Question 1

When a CI is set to retire, dependent CIs management data processes attempt to cascade-update all the CIs depending on that CI to retire.

What table are the dependent CIs added to when a parent CI is set to retire?

A : cmdb_dependent_ci_ledger

B : cmdb_dependent_ci_class_exclusion

C : cmdb_related_entry

D : cmdb_dependent_ci_extra_rels_config

E : cmdb_ci_related_retire

Answer: A

Question 2

What is a Dictionary Override?

A : A Dictionary Override is an incoming customer update in an Update Set which applies to the same objects as a newer local customer update

B : A Dictionary Override is the addition, modification, or removal of anything that could have an effect on IT services

C : A Dictionary Override is a task within a workflow that requests an action before the workflow can continue

D : A Dictionary Override sets field properties in extended tables

Answer: D

Question 3

What sorting options are available when searching for a knowledge article on the Knowledge portal?

Select 4 Answers from the below options.

A : Views

B : Rating

C : Category

D : Newest

E : Alphabetical

F : Relevancy

Answer: A,D,E,F

Question 4

What is the system behaviour when applying a data policy to the list view to make a field read-only?

A : The field will appear to be editable, but the update will fail.

B : The field will be hidden from the list view and cannot be added back to the personalised list.

C : The field will still be editable and can be successfully updated.

D : The field will appear read-only and cannot be updated.

Answer: A

Question 5

What features are available in Knowledge Management, to support continuous improvement on the knowledge articles?

Choose 4 answers

A : Submit KB Errata

B : Add Comments

C : CC Click frowning icon

D : Tag as Helpful

E : Flag Article

F : Rate with Stars

Answer: A,B,D

Page: 1 / 122

Total 606 Questions | Updated On: Apr 23, 2025

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