100% Free FS-Con-101 Practice Exam Questions (2026)

Stay Ahead with Updated Salesforce Certified Field Service Consultant FS-Con-101 Practice Tests & Verified Answers

Salesforce FS-Con-101 Dumps & Practice Test Questions 2026

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Total 348 Questions | Updated On: Aug 01, 2026

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Question 1

universal containers have a call center that responds to requests fromcustomers and schedules time for field service engineers (FSEs) to perform work onassets owned by the client. Call center agents are responsible for bookingappointmentsWhich permission set license should be assigned to the call center agents?

A : FSL dispatcher license

B : FSL agent license

C : FSL admin license

D : FSL resource license

Answer: B

Question 2

Universal containers has enabled field service lightning and wants to enablemilestones for work orders.What should a consultant take into consideration?

A : Creating milestones for work orders requires an entitlement for case.

B : Creating milestone trackers requires a custom lightning component.

C : Creating entitlements for work orders requires a custom lightning component.

D : Creating entitlements for cases and work orders must be separated.

Answer: D

Question 3

universal containers has customers who have previously negotiated pricing onsome products.Which price book structure should a consultant recommend when considering theimplications of pricing on work orders?

A : Utilize a custom global price book and add all products as price book entries

B : Utilize a custom global price book and add price negotiated products as price bookentries

C : Create customer specific price books and add all products as price book entries

D : customer specific price books and add only price negotiated products as price Createbook entries

Answer: C

Question 4

Universal Containers does not want the lunch break to interfere with existing scheduled work. How should a Consultant configure the Scheduling Policy to ensure a 30-minute lunch break that begins every day after 1pm?

A : Create a recurring Service Appointment

B : Create Resource Absences every day.

C : Use appropriate Resource Operating Hours.

D : Use the Resource Availability Rule.

Answer: C

Question 5

Universal containers wants to dispatch emergency work identified throughout theday that needs to completed before lower-priority work.What should the consultant recommend to meet this requirement?

A : Create a custom Gantt action to call an apex class to reschedule appointments.

B : Write a batch apex class to unscheduled low priority work orders.

C : Define a global optimization job to run hourly.

D : Apply the reshuffle action within the Gantt.

Answer: D

Page: 1 / 70

Total 348 Questions | Updated On: Aug 01, 2026

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