Free Practice Salesforce FS-Con-101 Exam Questions 2026

Stay ahead with 100% Free Salesforce Certified Field Service Consultant FS-Con-101 Dumps Practice Questions

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Total 348 Questions | Updated On: Jun 05, 2026

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Question 1

Universal Containers wants to give Field Technicians the ability to create follow-up appointments if they are unable to complete w Work Order due to missing inventory. What should a Consultant implement to meet this requirement?

A : Implement a Macro to generate Service Appointments on the existing Work Order.

B : Implement a Quick Action to create a new Work Order Line Item on the existing Work Order.

C : Implement a Quick Action to create a new Service Appointment on the existing Work Order.

D : Implement a Custom Button to Create a Service Appointment on the existing Work Order.

Answer: C

Question 2

Universal Containers is experiencing an issue where Technicians are repeatedly called back to a job that has been completed in the past. How should a Consultant recommend this information be tracked?

A : Create a new Work Order and relate it to the previous Work Order.

B : Create a new Work Order and relate it to the Customer.

C : Update a field called ''Repeat Call'' on the initial Work Order.

D : Create new Work Order Line Items under the initial Work Order.

Answer: A

Question 3

A customer makes one appointment for the sales department, and another appointment for the servicedepartment. The two appointments should be handled on the same day, but should be created as separateappointments. In addition, the Technician must complete one appointment before starting the next. The agentwants to make sure these two appointments are scheduled together and in sequence.Which three things should the Consultant verify to ensure these requirements are met and simultaneousscheduling will occur?Choose 3 answers

A : The checkbox Use all-or-none scheduling for related appointments in Field Service Settings is selected.

B : The Dependency Type is set to Start After Finish and Same Day on the first service appointment in the dependency.

C : A dependency has been created between the two appointments and the start times are the same.

D : The Same Resource and Same Day fields appear on the Service Appointments page layout.

E : The Complex Work Visualforce page is added to the Service Appointments page

Answer: A,D

Question 4

Universal containers want technicians to view work progress through the workorder line-item card in the field service lightning mobile app.Which configuration steps should a consultant take to meet this requirement?

A : add the work order line items related list of the work order page layout and assign thelayout to the technician -s profile.

B : create a custom visual force page and add an external link in the field servicelightning mobile app to view the page in the mobile browser.

C : create a custom lightning component that displays work order progress and deploy itto technicians through the field lightning mobile app.

D : create a report chart that summarizes work order line items and add a link to theservice appointment layout.

Answer: A

Question 5

An inventory manager at Universal Containers wants to better understand the distribution of a critical and expensive part across all inventory locations as the part is reused and restocked.What should the Consultant leverage to meet this requirement?

A : Maintenance Plan

B : Product Item

C : Entitlement Plan

D : Assets

Answer: B

Page: 1 / 70

Total 348 Questions | Updated On: Jun 05, 2026

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