100% Free FS-Con-101 Practice Exam Questions and Answers

Universal Containers would like to enforce a 48-hour SLA to ensure that Technicians perform certain follow-up activities after they leave a customer site. The starting point of the SLA is when the Work Order Status is set to ''Technician Wrap Up.'' The Technician is required to provide confirmation that wrap up is completed. Which three configurations should a Consultant implement to ensure this can be achieved? Choose 3 answers

Universal container provides multiple service types (i.e installation,maintenance, Break/fix). Each service requires a variety of skills and certification forresources to excel.Which two configurations should a consultant implement to meet the requirements?

A customer makes one appointment for the sales department, and another appointment for the servicedepartment. The two appointments should be handled on the same day, but should be created as separateappointments. In addition, the Technician must complete one appointment before starting the next. The agentwants to make sure these two appointments are scheduled together and in sequence.Which three things should the Consultant verify to ensure these requirements are met and simultaneousscheduling will occur?Choose 3 answers

Universal Containers wants ensure that inventory needed for repair jobs is tracked and managed so Technicians have the material for their jobs. Which two ways should a Consultant recommend tracking these inventory requirements in Salesforce? Choose 2 answers

Ursa Major Solar tracks installed products using the Salesforce Asset object. Each individual solar panel is treated separately. To save money on service calls, many times customers will wait to have a technician come onsite until there are multiple panels that need servicing. How should the callout for multiple panels be treated in Salesforce?