Free Practice Salesforce FSL-201 Exam Questions 2025

Stay ahead with 100% Free Salesforce - Implementing Field Service Lightning (WI25) FSL-201 Dumps Practice Questions

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Total 346 Questions | Updated On: Jun 04, 2025

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Question 1

Universal Containers has an initiative to reduce their carbon footprint. What factor should a Consultant recommend using in a Scheduling Policy to meet the above requirement?

A : Give the Minimize Travel Service Objective the highest weight.

B : Remove the ASAP Service Objective.

C : Remove the Match Location Work Rule.

D : Add the Maximum Travel From Home Work Rule.

Answer: A

Question 2

Universal Containers wants to standardize creation of Work Orders. Historically, Work Orders have been set up with the incorrect skills and estimated time to completion.

What should a Consultant utilize to meet this requirement

A : Entitlement Templates

B : Entitlements

C : Work Types

D : Work Order Record Types

Answer: C

Question 3

universal containers want to limit their technicians view of work orders and

appointment in the field service lightning mobile app

What should a consultant recommend to control their technicians?

A : field sets

B : page layouts

C : mini page layouts

D : visual force page

Answer: B

Question 4

Universal Containers plans to implement Crew Management to better support its clients.

Which area does the Consultant need to consider as part of the recommendation?

A : The Preferred Resource service objective is ignored for active Crew Members.

B : Capacity-based scheduling is supported for Service Crews.

C : A service resource can only be 2 member of 2 single Crew

D : Salesforce Field Service considers the Recommended Crew Size when assigning appointments.

Answer: B

Question 5

Universal Containers (UC) wants to schedule Work Orders only if Technicians have the necessary qualifications to complete the designated work. In which two ways can UC achieve this?

Choose 2 answers

A : Leverage the Match Skills Scheduling Policy when scheduling appointments.

B : Create Skills that relate to qualifications from Setup and assign them to a Service Resource.

C : Leverage the Match Skills Work Rule when scheduling appointments.

D : Create Skills that relate to qualifications from the Skills tab and assign them to a Service Resource.

Answer: B,C

Page: 1 / 70

Total 346 Questions | Updated On: Jun 04, 2025

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