Free Microsoft MB-240 Practice Test Questions

Question 1

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are working with your customer to define their schedule board.

Your customer needs you to add or create additional views for their scheduling team.

Solution: Edit the Schedule Board Settings, and update the Requirements Panel to include the new or existing view.

Does this meet the goal?

A : Yes

B : No

Answer: B

Question 2

A customer wants to book a servicing appointment from the Field Service self-scheduling portal.

The customer needs to be able to schedule an appointment with an available technician with the right skillset for the job.

Which two options can be used? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A : Work Order type

B : Communication Type

C : Service Product

D : Service Type

Answer: C,D

Question 3

You are identifying inconsistencies in recent work order billings.

You find a work order that does not have an Invoice and Actuals posted.

What are two reasons why this may have happened? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A : Actuals are only generated when the invoice is marked as Paid.

B : Actuals are only generated when the invoice is Confirmed.

C : The Work Order Invoice Creation setting is set to Never.

D : The setting for generating invoices for work orders created by an agreement was incorrectly set.

Answer: C,D

Question 4

You are identifying inconsistencies in recent work order billings.

You find a work order that does not have an Invoice and Actuals posted.

What are two reasons why this may have happened? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A : Actuals are only generated when the invoice is marked as Paid.

B : Actuals are only generated when the invoice is Confirmed.

C : The Work Order Invoice Creation setting is set to Never.

D : The setting for generating invoices for work orders created by an agreement was incorrectly set.

Answer: C,D

Question 5

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are configuring Dynamics 365 Field Service to create an option to see only a specific set of resources on the schedule board. As part of the system setup, all Resources have been assigned to a territory. You want to create the option to see only resources that are in Washington territory.

Solution: You configure the Scheduler Settings to the scenario.

Does this meet the goal?

A : Yes

B : No

Answer: B

Free Microsoft MB-240 Exam Practice Questions 2026