100% Free OMS335 Practice Exam Questions (2026)

A business has a requirement to display cases in a console for service agents. Cases can have a variety ofstatuses, including Active, Closed, or Escalated. When a case is Closed, agents need to be able to reopen thecase. When the case is Active or Escalated, agents should not have the option to reopen the case.Which FlexCard functionality can be used to meet this requirement?

A company needs to create an OmniScript with three steps.• Step 1• Step 2• Step 3Enter customer detailsSelect a productDisplay a price retrieved from a REST APIThe product's price should automatically display in Step 3.What should the consultant add to the design of the OmniScript to meet these requirements?

An insurance company wants to create an OmniScript that allows the user to review and change accountnumber such as phone number and website. In this process, the following functionality is needed:• Enter the company's website• Enter the account phone number• Each field should display on a separate line of the pageWhich three elements should the consultant include in the OmniScript design solution?Choose 3 answers

A company has deployed an OmniScript that is working as designed. During the process, the OmniScript hasmultiple steps that allow the user to review lists of cases, contacts, quotes, orders, and contracts for an accourEach step uses DataRaptor Extract Actions to retrieve Salesforce data. However, the OmniScript is reachingperformance limitations, and the development team warns that they may begin hitting Governor limits.Which two suggestions should the consultant propose to address this concern?Choose 2 answers

A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when viewing the product information. Once all of the elements were collected together on the FlexCard, it looked cluttered. What FlexCard feature should the consultant recommend to address this issue?