100% Free Salesforce OmniStudio-Consultant Practice Test Questions

Question 1

A business wants to display cases for an account using FlexCards. The cases should be organized in a tabular

list by case status, so that Escalated cases appear first, followed by Active and Closed cases.

Which FlexCard feature should the consultant recommend to meet this requirement?

A : flyout with child FlexCards with conditions to filter by case status

B : States with conditions to filter by case status

C : A Datatable element with the Group By property

D : Child FlexCards in a parent FlexCard with the Group By property

Answer: C

Question 2

What is the purpose of the "OmniStudio User" permission set license (PSL)?

A : It provides baseline entitlement to use OmniStudio functionality.

B : It automatically provisions OmniStudio tools for all users.

C : It grants direct object-level permissions within OmniStudio components.

D : It enables assignment of OmniStudio-specific permission sets to a user.

Answer: D

Question 3

A governance policy states that hard-coded IDs must never be present in deployed components.How should an OmniStudio Consultant address this in Data Mappers?

A : Hard-coded IDs are acceptable if they are for standard Record Types.

B : Use relationship queries or parameters to resolve IDs dynamically.

C : Hard code the ID in Development, then manually change it in Production after deployment.

D : Use a lookup table in Excel to find the IDs.

Answer: B

Question 4

A company is designing a new console for contact center agentsto display case data for customers. All cases will be fetched using a single DataRaptor. This page needs to display cases as follows: * "Open" cases with case description, case open date, case type, assigned to and priority fields. Open cases should be highlighted with a red border. * "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border. * "Closed" cases with case description, resolution, case closed date fields with a link to duplicate cases. How should the consultant design the FlexCard solution to meet these requirements?

A : Using three FlexCards

B : Using a single FlexCard with three states

C : Using a single FlexCard with multiple card filters

D : Using a single FlexCard with three flyouts

Answer: B

Question 5

A company is designing a new console for contact center agentsto display case data for customers. All cases will be fetched using a single DataRaptor. This page needs to display cases as follows: * "Open" cases with case description, case open date, case type, assigned to and priority fields. Open cases should be highlighted with a red border. * "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border. * "Closed" cases with case description, resolution, case closed date fields with a link to duplicate cases. How should the consultant design the FlexCard solution to meet these requirements?

A : Using three FlexCards

B : Using a single FlexCard with three states

C : Using a single FlexCard with multiple card filters

D : Using a single FlexCard with three flyouts

Answer: B

100% Free OmniStudio-Consultant Practice Exam Questions and Answers