Free Practice Salesforce Salesforce-Certified-Administrator Exam Questions 2025

Stay ahead with 100% Free Salesforce Certified Administrator (WI25) Salesforce-Certified-Administrator Dumps Practice Questions

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Total 822 Questions | Updated On: Apr 23, 2025

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Question 1

Your company wants to ensure that all high-priority cases are assigned to a specific group of support agents.

Which feature of case management can you use to accomplish this?

A : Case escalation rules

B : Case auto-response rules

C : Case assignment rules

D : Case validation rules

Answer: C

Question 2

An administrator wants to ensure that users are accessing their Salesforce org from authorized IP addresses.

Which organization security control should the administrator set up for this purpose?

A : Login policies

B : Session settings

C : Network Access Restrictions

D : Password policies

Answer: C

Question 3

On which object is a Master-Detail Relationship established?

A : Detail Object

B : Junction Object

C : Master Object

D : None of the above

Answer: A

Question 4

In a support organization, you want to automatically update the case status to “Escalated” when the case has not been resolved within the specified time frame.

Which automation tool should be used to achieve this?

A : Workflow Rules

B : Process Builder

C : Assignment Rules

D : Escalation Rules

Answer: A

Question 5

What is a record type in Salesforce?

A : A predefined set of permissions that restrict a user's access to specific fields

B : A way to categorize records based on common characteristics and assign different page layouts, picklist values, and business processes

C : A field that displays the unique identifier for a record

D : A relationship between two objects where each record in the child object has a lookup to a parent record in the parent object

Answer: B

Page: 1 / 165

Total 822 Questions | Updated On: Apr 23, 2025

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