100% Free Salesforce-Certified-Administrator Practice Exam Questions (2026)

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Salesforce Salesforce-Certified-Administrator Dumps & Practice Questions 2026

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Total 150 Questions | Updated On: Jul 27, 2026

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Question 1

Your Support Manager has requested a change be made to the owner of cases when assignment rules fail to locate an owner. What should you do to fulfill this request.

A : Create a Default Case Owner Case Team Role

B : Create a Predefined Case Team and Add a Team Member with the Team Role of Default Case Owner

C : Change the Automated Case User in Support Settings

D : Change the Default Case Owner in Support Settings

Answer: D

Question 2

Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.

How should the administrator complete this requirement?

A : Auto - Response Rules

B : Validation Rule

C : Escalation Rule

D : Assignment Rule

Answer: C

Question 3

Which mechanism can you use to see all converted leads in your Salesforce org? (select one)

A : You cannot view leads once they have been converted

B : Leads With Converted Lead Information Report

C : Custom Visualforce Page

D : Converted Lead List View

Answer: B

Question 4

What is the maximum number of page layouts that can be assigned to a single record type in Salesforce?

A : 1

B : 2

C : 5

D : There is no maximum limit

Answer: D

Question 5

An organization wants to ensure that cases are automatically assigned to the appropriate teams based on the type of case and its priority level.

Which feature in Salesforce case management can be used to achieve this goal?

A : Case escalation rules

B : Case auto-response rules

C : Case assignment rules

D : Case teams

Answer: C

Page: 1 / 30

Total 150 Questions | Updated On: Jul 27, 2026

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