Free Practice Salesforce Service-Cloud-Consultant Exam Questions 2025

Stay ahead with 100% Free Salesforce Certified Service cloud consultant (SP25) Service-Cloud-Consultant Dumps Practice Questions

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Total 268 Questions | Updated On: Jun 04, 2025
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Question 1

Cloud Kicks' development team must manage multiple projects that compete for limited resources, The team needs to change directions often and start urgent work quickly. Which step should a consultant recommend completing before beginning the build phase? 


Answer: A
Question 2

Cloud Kicks is preparing to migrate to Service Cloud from another system. The current system has thousands of help articles such as FAQs, step-by-step guides, and troubleshooting guides. A group of specialists will create and manage these articles in Salesforce.
What is the recommended license for the specialists?


Answer: A
Question 3

UC has created permission sets granting access to object and fields in one of its sandboxes. How should a consultant deploy this permission set to prod?


Answer: A
Question 4

Cloud Kicks has recently implemented two-way mobile messaging to increase the efficiency of the support team. The company uses key performance indicators (KPIs) to measure the success of the implementation. Which metric should a consultant use to measure the effectiveness of two-way mobile messaging?


Answer: A
Question 5

Universal Containers is implementing Service Cloud to make the workflow more efficient and improve customer support. When setting up Service Cloud, which aspect is crucial to ensure that service agents have access to the right customer information?


Answer: A
Page:    1 / 54      
Total 268 Questions | Updated On: Jun 04, 2025
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